We integrate with existing Discord communities using our Nas Bot.

This tutorial will explain Nas.io’s integration with Discord, and how you can integrate it with your existing community.

Why Integrate with Discord?

We recommend using Discord if your community has over 300 members. Smaller communities should consider using WhatsApp or Telegram instead.

So let’s break down how this feature works.

How to Integrate with Discord

Login to your Community Managers Portal
Click on Settings on the left side of the page and select the Chat tab to view the available chat platform you can integrate with Nas.io.
Click on Connect Discord. You'll get a prompt to connect our Nas Bot with your existing Discord server.
Select the server you want to integrate using the dropdown menu.
Once you have selected a server to connect. Click Continue
Authorise the Nas Bot
You will be redirected back to Nas.io portal and will see the option to setup member verification in Discord
Click on Set up now. If you did not set a role in your Discord server, you will be asked to create a Discord role. To learn more on how you can create a Discord role, you may click on the Learn how button.
If a Discord role is already set, you will be asked to select a default role for your members. Select the relevant Discord role from the dropdown and then click on Set Verification.
A pop-up will show advising you to lock your discord with this role. Click on Confirm
Once confirmed, your Discord is now locked and ready. This means all members need to verify on Nas.io to access your server.

Congrats! Your community on Discord is now live.

Troubleshooting FAQs

I have connected Telegram/WhatsApp or another platform to my community, can I switch to Discord?

We do not recommend switching platforms as it might cause issues with engagement analytic data, particularly when your community already has members.

If you are still eager to switch chat platforms, you may do so by following the steps on how to integrate the relevant chat platform on this link

Can I link multiple servers with one community?

At the moment, each community can only be linked to 1 server.

Can I assign different roles for members depending on their subscription plan (Monthly vs Annual Payer)

Unfortunately, we can only set 1 role per community and have no option yet to set a hierarchy based on the members' subscriptions. All members joining your discord group will be assigned to the role you set when you integrated Discord into the Nas.io platform

Where do I go if I encounter a problem with Discord integration?

Please reach out to your account manager, or email hello@nas.io so our team can provide you with technical support.