In this article
🔥 Quick Summary
To create a business on Nas.io, you first complete the AI onboarding by entering what you want to sell and uploading a photo.
For a full walkthrough, see Create Your Business in Minutes with AI.
Your account is then created or accessed during the payment step when you choose a plan. You only need one email to use Nas.io. With a single account, you can create and manage multiple businesses and also buy products from other creators.
🔑 The Unified Account System
Your Nas.io account is used across onboarding, subscriptions, and business management — so it’s important to use one consistent email.
Consistency is key:
If you start your business with jane.doe@work.com, always log in with that same email.
No merging:
If you accidentally create another account (e.g., jane@gmail.com), they will be treated as separate accounts. We cannot merge accounts or transfer business data between them.
Recommendation:
Stick to one login method (for example, “Continue with Google”) to avoid creating duplicate accounts.
💳 When is my account created?
Your account is created or accessed during the payment step.
After completing AI onboarding (entering what you want to sell and uploading a photo), you will be asked to choose a plan. At this stage:
If you already have an account, you can log in
If you are new, you will create an account by entering:
Email
Name
Phone number (required)
Once your subscription is successful, your business is automatically created and ready to use.
🏢 Managing Multiple Businesses
Many entrepreneurs run different brands or test new ideas. You do not need multiple logins for this.
With one Nas.io account, you can create and manage multiple separate businesses — all from the same dashboard.
➕ How to add a new business:
Log in to your main account
Click your business logo (top left corner)
Select Start new business
Follow the onboarding steps to set up your new business
👉 Your new business will be created under the same account.
Switch between your businesses anytime by clicking your business logo (top left corner) and selecting another business from the dropdown. No need to log out.
💳 Important: Subscription Per Business
Each business you create has its own subscription plan (Basic, Pro, or Platinum).
This means:
Every new business requires a separate subscription
Each business is billed independently
You can choose different plans for different businesses
Example:
Business A → Basic plan
Business B → Pro plan
🔐 Login Methods (Email vs. Google)
You can log in to your Nas.io account using any of the following methods:
1. Continue with Google (fastest)
Best if you use Gmail.
Click once to log in instantly
No password required
2. Passwordless login (OTP)
Best if you prefer not to use a password.
Enter your email
Receive a 6-digit code in your inbox
Use the code to log in
Security:
Only someone with access to your email can log in.
3. Email and password
Best if you prefer a traditional login method.
Log in using your email and password
Tip:
You can add or remove a password anytime in Settings → Security
🔧 Troubleshooting Login Issues
💻 I forgot my password (Desktop view)
If you forgot your password, follow these steps:
Go to nas.io and click Login (top right corner)
Enter your email and click Continue
On the next screen, click Enter Password
Click Forgot your password?
Enter your email and click Send reset email
Check your inbox and follow the instructions to reset your password
📱 I forgot my password (Mobile app)
If you are using the mobile app:
Tap Log in
Tap Continue with Email
Enter your email and tap Next
On the next screen, tap Use Password
Tap Forgot your password?
Enter your email and tap Send reset link
Check your inbox and follow the reset instructions
💡 Alternative: Log in without a password (OTP)
You can log in without resetting your password:
Enter your email and tap Continue
Enter the 6-digit verification code sent to your email
👉 This is the fastest way to access your account on both web and mobile
📩 I’m not receiving the OTP code
If you didn’t receive your verification code, try the following:
Check your spam or promotions folder
The email may be filtered thereWait before requesting another code
Wait at least 60 seconds before clicking resendCheck your email address
Make sure there are no typos (e.g., gmai.com) and that you’re using the correct email linked to your account
🏢 I can’t see my business dashboard
If you’ve logged in but don’t see your business, it’s usually because you’re either in the wrong view or inside another business.
1. Check you’re using the correct email
Make sure you logged in with the same email used to create your business
If not, log out and try again with the correct email
2. Switch to Manager Portal
If you’re on your business page but don’t see nas.io portal tools:
Click View as Manager (top right corner)
👉 This will take you to your nas.io portal home page
3. Switch to the correct business
If you see a different business (for example, a community you joined):
Click the business logo (top left corner)
Select your own business from the list
👉 This happens if you are a member of multiple businesses
📝 In Summary
Creating and accessing your account on Nas.io is simple. You start with AI onboarding, and your account is created or accessed during the payment step. You only need one email to manage everything on the platform. You can log in using Google, a one-time password (OTP), or an email and password. Using the same email consistently ensures you can access your businesses, subscriptions, and purchases without issues.
❓ Frequently Asked Questions
Q. Can I sign up using Google instead of email?
Yes. You can use Continue with Google to log in or create your account. This is the fastest and most convenient option.
Q. Do I need a separate account to buy products from other businesses?
No. Your Nas.io account works for both:
Managing your own business
Joining or purchasing from other businesses
Q. When is my account created?
Your account is created or accessed during the payment step, after completing AI onboarding.
If you already have an account, you can log in instead of creating a new one.
Q. Can I merge two accounts if I used different emails?
No. Accounts cannot be merged, and business data cannot be transferred between accounts.
👉 Always use the same email to avoid creating duplicate accounts.
Q. What if I lose access to my Google account?
You will need to recover your Google account through Google support.
If you need help updating your Nas.io login email, contact us at help@nas.io.
Q. Can I log in without a password?
Yes. You can use a one-time password (OTP) sent to your email to log in without entering a password.
Q. Why am I seeing a different business after logging in?
This usually means:
You are logged in with a different email, or
You are viewing another business where you are a member
👉 Switch to your business using the business selector or click View as Manager from your business page.
🤝 Need extra help? Work with a Nas.io Expert
We’ve handpicked a group of vetted Nas.io Experts, each with their own specialty, to help your business grow faster, from business setup and landing page design to creating high-converting marketing content and more.
Explore available experts here:
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or WhatsApp
Email us at help@nas.io