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How do I cancel my subscription / unsubscribe to a community?
How do I cancel my subscription / unsubscribe to a community?
Updated over 2 months ago

To unsubscribe and cancel a paid membership

1. On your web browser, log into your Nas.io Member portal Account and click on your profile icon on the right side of the screen.

2. Click on My Memberships.

3. Choose the community you'd like to unsubscribe to and click on the three dots.
4. Click Cancel membership to complete the process.

Note: Your membership benefits will continue until the end of the subscription plan's billing cycle.

To unsubscribe from a free community

  1. Log in to the Member's portal.

  2. Click on your profile logo at the top right corner of the screen

  3. Click on My Memberships

  4. Choose the community you would like to unsubscribe from

  5. Click on the 3 dots and it will show you the option to Cancel membership.

Note: If you encounter any issues with the steps above, please let us know by emailing us at hello@nas.io along with the screenshot of the error you are facing. Our team will be more than happy to help.

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