Transaction fees include payment-gateway fees and taxes imposed on each transaction made through Nas.io. The fees are decided by the local payment methods that Nas.io support and by government rules in Indonesia.
Transaction fees are subjected to the payment method that your member uses to make each purchase in your community. These fees are deducted from your gross revenues before monthly payout is made to you via bank transfer.
Nas.io does not charge any additional transaction fees besides our 8% take rate.
Please find below the transaction fees for each payment method supported by Nas.io in Indonesia.
Method | Currency | Payment Gateway Fee (%) | Payment Gateway Flat Fee (for subscriptions) | Payment Gateway Flat Fee (for events and library) | Effective Payment Gateway Fee with VAT applied* |
Credit/Debit Cards | IDR | 3.4 | USD 0.5 | USD 0.5 | 3.4% + USD 0.5 |
OVO | IDR | 3.18 | IDR 2500** | IDR 0 | 3.5298% + IDR 2,775 |
DANA | IDR | 1.5 | IDR 2500** | IDR 0 | 1.68% + IDR 2,775 |
* All digital service transactions are subjected to a 11% Value Added Tax (VAT). Nas.io reserves the right to adjust the fees if there is a change in government rules and communicate this information to all our community managers in Indonesia.
** Subscriptions for OVO and DANA are not yet available
We have reduced our Nas.io take rate to 8% (down from 10%), starting from 1st August 2023, for all communities. Your payout for the transactions in August will only be charged 8% nas.io fees. Payment Transaction fees still applies as stated below.