What Payment Methods Are Supported on Nas.io?

🔥 Quick Summary

Nas.io supports credit and debit cards worldwide, plus local payment methods in select countries.

Cards work for both subscriptions and one-time purchases, while most local payment methods are applicable to one-time purchases only.

All payments are processed securely through Nas.io’s built-in checkout—no external setup required.

⭐ Supported Payment Methods

🌍Global (All Countries)

Credit / Debit Cards (USD)
- Visa
- Mastercard
- AMEX

Note: These payment methods support subscriptions and one-time purchases.

🌎 Local Payment Methods (Selected Countries)

❗Note: Local methods are usually allowed for one-time purchases only (events, courses, digital files).

👍Benefits of Using Nas.io Payments

Nas.io Payments is built to make getting paid simple, secure, and global, without extra setup or third-party tools.

With Nas.io Payments, you can:

Accept payments worldwide using local currencies and supported local payment methods.
Run subscription payments automatically, including renewals and access removal if payments stop.
Handle refunds easily from your dashboard.
Reduce the risk with built-in fraud prevention and automated chargeback handling.
Get started fast with a simple, guided KYC verification process.
Receive payouts globally, based on your country and payout partner.

Everything is managed in one place, so you can focus on growing your business, not managing payments.

📊 How Do I See Which Payment Method a Member Used?

Business owners can easily check how a customer paid, whether by card, UPI, e-wallet, or any supported local method.

To view this:

Go to Dashboard → Money → Transactions
Click on any transaction to open its details
You will see:
- Payment Method Used (e.g., CARD - Visa)
- Amount Paid
- Fees Applied (gateway + platform)
- Net amount you earned

This is useful when:

Verifying a customer’s payment claim
Tracking failed or pending payments
Checking which payment methods are most popular
Sending accurate receipts or confirming purchase methods

🌀 Support Tip:

If the transaction does not appear in Money → Transactions, the payment may have failed or is still processing. Ask the member for a screenshot of their payment attempt and escalate via support.

🚨My customer’s payment failed – what should I do?

Payment issues can happen for a few reasons:

Insufficient funds
Expired card
International payments not enabled

We recommend:

Trying a different card
Checking your bank’s settings
Ensuring your card supports online/international payments

🌀 Insight: For more information why payment fails, click here.

📝In Summary

Nas.io lets you accept payments worldwide using credit/debit cards and selected local payment methods.

Credit and debit cards are the only payment methods that support subscriptions and recurring payments on Nas.io. If a member wants to subscribe or pay monthly, they’ll need to use a credit or debit card.

Most local payment methods (such as e-wallets, bank transfers, or cash options) are meant for one-time purchases only, like events, courses, or digital files.

Payment methods do not affect your Nas.io fees or payout schedule. Fees and payouts depend on your plan and region, not on how the customer pays.

All payment details, including the method used, can be checked anytime in Dashboard → Money → Transactions.

❓ Frequently Asked Questions (FAQ)

Q: My customer wants to use paypal, can i use it as a payment method?
A: Currently, Nas.io does not support PayPal. We support credit/debit cards and regional payment methods as listed above.
Q: Can I use e-wallets for accepting subscriptions payments?
A: E-wallets are only supported for one-time purchases such as events or library content, not recurring subscription payments.
Q: How does my customer update their payment method?
A: Your customers can update their payment method from the checkout page when making a new purchase or when a payment fails. For subscriptions, they’ll be prompted to update their card automatically if a renewal fails.
Q: Why was my customer’s payment declined?
A: Payments can be declined due to insufficient funds, an expired card, incorrect card details, or the bank blocking online or international transactions. We recommend trying a different card or contacting the bank for confirmation.
Q: I want to upgrade my Nas.io subscription. How do I do it?
A: Go to Dashboard → Settings → Plan & Billing, and complete the payment to upgrade instantly. Here’s a quick guide on how to upgrade to Platinum.
Q: I subscribed to Nas.io Pro or Platinum. Why was my payment declined?
A: Subscription payments may fail if the card has insufficient funds, is expired, or doesn’t support online or international payments. Try another card or contact your bank, then retry the upgrade from Plan & Billing.