In this article:
🔥 Quick Summary
Nas.io supports all credit/debit card transactions in USD and several local payment methods in select countries. Here's the breakdown of available payment options:
💳What are the Allowed Payment Methods?
🌍 International Payment Methods
Currency: USD
Nas.io supports credit/debit cards through Stripe, including:
Mastercard
VISA
AMEX
🇵🇭 Philippines Payment Methods
Currency: PHP
Nas.io supports:
Domestic/International Credit/Debit cards (Mastercard, VISA, AMEX)
E-wallets (NOT supported for subscription purchases):
GCash
Maya
GrabPay
Note: E-wallets are only supported for one-time purchases (e.g., events or library) in the Philippines.
🇮🇩 Indonesia Payment Methods
Currency: IDR
Nas.io supports Domestic/International Credit/Debit cards (Mastercard, VISA, AMEX) and DANA.
Note: E-wallets are only supported for one-time purchases (e.g., events or library) in Indonesia.
🇮🇳 India Payment Methods
Currency: INR
Nas.io supports:
Domestic/International Credit/Debit cards (all domestic cards + Mastercard, VISA, AMEX)
UPI
RazorPay (for one-time payments)
🌀 Note: UPI requires manual renewal for recurring subscriptions.
If you encountered any payment errors, this article should be your perfect guide.
For more information about manual renewal for UPI payments, kindly visit this article.
📊 How Do I See Which Payment Method a Member Used?
Business owners can easily check how a customer paid, whether by card, UPI, e-wallet, or any supported local method.
To view this:
Go to Dashboard → Money → Transactions
Click on any transaction to open its details
You will see:
Payment Method Used (e.g., Visa card ending in ****1234, GCash, UPI, etc.)
Amount Paid
Fees Applied (gateway + platform)
Net amount you earned
This is useful when:
Verifying a customer’s payment claim
Tracking failed or pending payments
Checking which payment methods are most popular
Sending accurate receipts or confirming purchase methods
🌀 Pro Tip:
If the transaction does not appear in Money → Transactions, the payment may have failed or is still processing.
Ask the member for a screenshot of their payment attempt and escalate via support.
📝In Summary
Nas.io accepts payments via credit/debit cards for all countries and local payment methods in selected regions (Philippines, Indonesia, India).
Local payment methods may have restrictions (e.g., UPI, e-wallets) and are often limited to one-time purchases, with exceptions for subscriptions.
❓ Frequently Asked Questions (FAQ)
Q: Can I use PayPal to pay for my Nas.io subscriptions?
A: Currently, Nas.io does not support PayPal. We support credit/debit cards and regional payment methods as listed above.
Q: Why can’t I use e-wallets for subscription payments?
A: E-wallets are only supported for one-time purchases such as events or library content, not recurring subscription payments.
Q: How do I update my payment method?
A: You can update your payment method from the Nas.io Dashboard → Settings → Payment Methods.
Q: Why was my payment declined?
A: Payment issues can occur for several reasons such as incorrect card details, insufficient funds, or network issues. Please check your card details and try again. If the issue persists, contact your payment provider.
Q: How can I pay in my local currency?
A: Nas.io supports local payment methods in select countries. You can pay in your local currency as long as you're in a supported region like the Philippines, Indonesia, or India.
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or whatsapp
Email us at help@nas.io