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Transaction Fees
Transaction fees on Nas.io (India)
Transaction fees on Nas.io (India)
Updated over a week ago

We have 2 types of fees applied to each purchase made in your Nas.io community.

Payment gateway fees are subject to the payment method that your member uses to make each purchase in your community.

The payment gateway fees include taxes imposed on each transaction. Said fees are decided by Payment Gateway Providers and taxes are in compliance with the rules of the government of India.

In compliance with the policy of the government of India, all transactions made by users in the country will be subjected to GST, Withholding tax as well as relevant payment processing fees of our local payments provider.

These fees, together with the Nas.io platform commission for all transactions, will be deducted from your gross revenues from India transactions monthly before the payouts are made to your bank via local bank transfer.

Stripe India (Subscriptions)

These are fees that are imposed by Stripe India on the checkout value* for all transactions processed via Stripe India as shown below:

Method

Currency

Payment Gateway Fee (%)

Effective Fee with GST applied (%)*

Domestic Credit/Debit Cards

INR

2

2.36

Master/VISA International cards

INR

3

3.54

AMEX

INR

3.5

4.13

UPI

INR

2

2.36

Other international cards (non-INR)

Non-INR (USD/SGD etc)

4.3

5.07

*All percentages are taken from checkout value which is the cost of product or service + 18% GST charged on top of the price

RazorPay (One-Time Payments)

We have partnered with RazorPay so we can offer various local payment methods that are available in India. Currently, this is only available for one-time payments and not with community subscriptions.

These are fees that are imposed by RazorPay on the checkout value* for all one-time payment transactions processed via RazorPay as shown below:

Method

Currency

Payment Gateway Fee (%)

Effective Fee with GST applied (%)*

Domestic Credit/Debit Cards

INR

2

2.36

UPI

INR

2

2.36

EMI (Credit card, Debit card, Cardless)

INR

3

3.54

Corporate (Business) Credit Cards

INR

3

3.54

International cards (Diner, AMEX)

Non-INR

3

3.54

Other international cards (non-INR)

Non-INR

3

3.54

*All percentages are taken from checkout value which is the cost of product or service + 18% GST charged on top of the price

Nas.io Processing Fee (commission)

Since we do not charge for usage of our different functionalities like platform hosting, email messaging, event hosting, content storage, WhatsApp integration up to our free thresholds found in nas.io/pricing.

However, we take a small commission of 8% for every transaction you make on the platform. That way, we only make money when you make money.

Taxes

Indirect tax imposed on products, services including digital transactions like memberships, digital products, event tickets and more. As of Jun 1, 2023, the imposed GST is 18%. Refer to this website for more information on GST.

Nas.io will remit the GST portions for Stripe payment processing fee and commission.

The community manager is responsible for remitting the remainder of the GST chargeable to their net revenue by herself/himself. Therefore, the community manager is advised to adjust his/her product original price to include the 18% GST (if applicable).

The Event/Folder price that the community manager sets on Nas.io should include the 18% GST chargeable to members (if applicable). The community manager is advised to check if he/she is required to pay the GST subjected to his/her revenue range

See sample table in the Appendix below for detailed breakdown of the net revenue after fees from a single digital purchase.

*All fees are subject to change India government regulations.

2. Withholding Tax

Community managers are required to pay a 1% Withholding tax by the India Tax Authorities if their communities total checkout value. This tax amount will be applied directly to the gross revenue (before payment gateway fee and Nas.io processing fee) and will reflected in your payout.

Nas.io India Entity will be responsible for collecting this amount and paying it to the government of India each month.

Appendix

Please find a sample example of net revenue that a community manager will take home when a user pays 1000 for a digital product using UPI (Subscription - Stripe India):

We have reduced our Nas.io take rate to 8% (down from 10%), starting from 1st August 2023, for all communities. Your payout for the transactions in August will only be charged 8% nas.io fees. Payment Transaction fees still applies as stated below.

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