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Customizing Your Community Page: A Guide for Community Managers
Customizing Your Community Page: A Guide for Community Managers
Updated over a week ago

Getting Started:

Community managers play a pivotal role in fostering engagement and building a sense of belonging within online communities. One key aspect of managing a successful community is creating an appealing and customized community page. In this guide, we will walk you through the steps to personalize your community page, starting with basic information and progressing to eye-catching visual elements.

Fill Up Your Basic Community Info

It's essential to fill in the basic information that defines your community. This includes setting the following:

  • Public URL

  • Compelling Community Title

  • Community Host

  • Captivating Community Description.

Here are the steps on how to fill in the basic information required for your community:

  1. Go to the Settings tab

  2. On the Public Page tab, you will see all the basic information that needs to be filled out:

Please note that in choosing a public URL, you may encounter an error message if the URL is already taken. You may choose a different URL that you would like to use for the community if this happens.

Error message

Setting Up your Community Logo and Cover Photo

Follow these steps to change your community image (Logo) and cover photo

  1. On the Public page tab, click on the Community Image icon and it will prompt you to choose an image you would like to have that will represent your community.

2. On the same tab, click on Cover Photo

3. You will have the option to upload a photo or choose from our existing Cover photo in the gallery tab:

Please note the currently supported files we allow to upload for your community photo are as follows:

PNG, JPG, JPEG

Image size should be 1920 X 1080 pixels and must be less that 10MB.

Tip: Create a community banner that reflects your community’s vibe—use vibrant colors, clear text, and imagery that showcases your core activities and values. Keep it engaging and on-brand!

Composition of an effective public page

Consider the following tips to create an effective public page:

  • Eye-catching Design with Clear Messaging: Design a visually appealing cover photo that conveys the essence of your community. Incorporate clear messaging to help visitors understand the purpose and value of your community at a glance.

  • Logo Integration: Ensure that your logo is prominently featured in the cover photo, reinforcing brand recognition. Align the colors and other design elements with your brand persona for a cohesive look.

To make the most of your cover photo, focus on these key elements:

  • Showcasing Value in Bullet Points: Use the cover photo as an opportunity to highlight the key values of your community. Summarize the benefits and unique features in 3-5 bullet points for quick comprehension.

  • Communicating Your Tagline: If your community has a tagline, incorporate it into the cover photo to enhance brand recall. A concise and impactful tagline can stick in the minds of visitors.

  • Showcasing Affiliation/Certifications: If applicable, display any brand affiliations or certifications your community has earned. This adds credibility and trust, making your community more appealing to potential members.

Tips in Creating a Compelling Community Description:

  • Identify Core Purpose: Define the mission, vision, and primary goal of your community.

  • Know Your Audience: Understand who the community is for and tailor the description to their interests.

  • Highlight Unique Features: Emphasize what makes your community unique (people, activities, support, resources).

  • Include Key Benefits: Describe the advantages members gain (personal growth, networking, exclusive content).

  • Create an Inviting Tone: Use a voice that matches the community’s culture (casual, friendly, professional).

  • Keep It Clear and Concise: Ensure the description is easy to read and understand.

  • Include a Call to Action: Encourage potential members to join, participate, or learn more.

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