In this article:
For US-based fee details, view the full breakdown here.
For LATAM-specific fees, view the full breakdown here.
For India-specific fees, view the detailed guide here.
🔥 Quick Summary
Nas.io uses a transparent, per-transaction fee structure for Pro and Platinum businesses. Each paid transaction includes a Nas.io platform fee and a payment gateway fee, both applied automatically at checkout.
These fees apply to all paid products on Nas.io, including memberships, challenges, events, courses, upsells, and 1:1 sessions.
Payments are processed through global payment partners like Stripe, and all fee details are visible in your dashboard.
⭐ What Are the Transaction Fees on Nas.io?
For Global businesses, every paid transaction includes two components:
1️⃣ Nas.io Platform Fee
Charged by Nas.io for platform usage
The rate depends on whether you’re on Pro (2.9%) or Platinum (1%)
2️⃣ Payment Gateway Fee
Charged by third-party processors (e.g. Stripe, Xendit, Razorpay)
Covers payment processing, fraud protection, and banking infrastructure
Varies by country and payment method
|
| Platinum |
|
| Pro |
|
| Nas.io fee | Gateway fee | Total fee | Nas.io fee | Gateway fee | Total fee |
Products
(Events, Courses, etc.) | 1% | 4.4% + $0.30 | 5.4% + $0.30 | 2.9% | 4.4% + $0.30 | 7.3% + $0.30 |
Payment Links (Zero links)
| Nas.io fee | Gateway fee | Total fee | Nas.io fee | Gateway fee | Total fee |
0-499 transactions | 1% | 4.4% + 0.30 | 5.4% + $0.30 | 2.9% | 4.4% + 0.3 | 7.3% + $0.30 |
499-1499 transactions | 1% | 4.4% + 0.30 | 5.4% + $0.30 | 1.9% | 4.4% + 0.3 | 6.3% + $0.30 |
1499+ transactions | 1% | 4.4% + 0.30 | 5.4% + $0.30 | 1% | 4.4% + 0.3 | 5.4% + $0.30 |
🌀 Note: Your final earnings = Gross Amount – Platform Fee – Gateway Fee
Tip: You have an option to to pass fees on to the customer
🎫 Did you know that you can Pass on fees to members?
You can choose to pass payment gateway fees directly to your buyers so you keep more of your revenue!
To enable this, go to Dashboard → Settings → Payment & Fees and toggle “Pass Processing Fees to Members” ON.
When enabled, members will see the gateway fee added at checkout, while you receive the full product price.
❗Note: Nas.io Platform fee will still be applied.
🔎 How Do I Know What Fees Were Applied to My Earnings?
You can find fee breakdowns inside your dashboard:
Nas.io Dashboard → Money → Transactions
Here you’ll see:
Total amount earned
Platform fee deducted
Gateway fee deducted
Final payout amount
You can also download reports for accounting.
💳 Why Do Transaction Fees Exist?
To make your payments secure, Nas.io utilizes trusted third-party payment processors, and transaction fees cover the essential costs of processing, security checks, and fraud protection needed to safely transfer funds from your customer to you.
Transaction fees help cover:
Secure payment processing
Fraud protection
Infrastructure and platform reliability
Customer support
Ongoing product improvements
Nas.io reinvests these fees to keep your business tools fast, stable, and secure.
📝 In Summary
Nas.io Pro and Platinum both reduce your transaction fees so you keep more of what you earn. Pro offers strong savings and essential tools, while Platinum gives you the lowest fees and premium features. Fee savings apply to all paid products moving forward, and you can track everything in Dashboard → Money → Transactions. Upgrade based on how fast you’re growing and how much you sell.
❓ Frequently Asked Questions (FAQs)
Q: What are the transaction fees for Pro and Platinum?
A: Transaction fees depend on your plan and country. Pro businesses are charged a platform fee starting at 2.9%, while Platinum businesses are charged a lower 1% platform fee. Payment gateway fees are added separately and vary by country and payment method.Q: Which fees apply if my customers are in different countries?
A: Fees are based on your business account’s country and currency, not your customer’s location.
👉 Rule of thumb: Your business location decides the fees, not your customer’s location.
For example:
If your business is set up as UK / International, International fees apply — even when selling to customers in the US or Asia.Q: If I upgrade, do my new fees apply to old sales?
A: No. New fees only apply to sales made after you upgrade. Fees on sales from the previous plan stay the same.Q: What does pass on fees mean?
A:"Passing on fees" adds the transaction cost to the member's total at checkout, similar to platforms like Airbnb. This ensures you receive 100% of your listed price, rather than having processing fees deducted from your earnings.Q: Why would I want to pass fees on to my members?
A: It guarantees you receive exactly what you charge. If you price a membership at $50, passing on fees means you receive the full $50 into your account, rather than having transaction costs deducted from your revenue.Q. Do fees apply to free products?
A: No. Fees only apply to paid transactions.Q. Can I pass fees on to my customers instead of paying them myself?
A: Yes! You can toggle “Pass Processing Fees to Members” in your Nas.io dashboard so customers cover the gateway fee.Q: If I pass fees to members, what fees are added at checkout?
A: Only the payment gateway fees (Stripe, Xendit, Razorpay, etc.) are added. Nas.io’s platform fee is not passed on and is deducted as usual.Q: Can I turn the fee-passing option off later?
A: Yes. You can enable or disable “Pass Processing Fees to Members” anytime from Settings → Payment & Fees.
Note that this change will only be applicable to succeeding transactions and will not affect the transactions prior to the change.
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or whatsapp
Email us at help@nas.io