Nas.io uses a transparent, per-transaction fee structure for Basic, Pro and Platinum businesses. Each paid transaction includes a Nas.io platform fee and a payment gateway fee, both applied automatically at checkout.

These fees apply to all paid products on Nas.io, including memberships, challenges, events, courses, upsells, and 1:1 sessions.

Payments are processed through global payment partners like Stripe, and all fee details are visible in your dashboard.

For Global (Rest of World) businesses, every paid transaction includes two components:

This is charged by Nas.io for platform usage.

The rate depends on your subscription plan:

This is charged by third-party payment processors.

It covers:

For Global (ROW) businesses, the gateway fee is:

4.4% + a small fixed fee
​(The fixed fee varies depending on your community’s base currency.)

(Applies to communities not based in US, LATAM, or India)

(Events, Courses, Memberships, Digital Products)

You can choose to pass payment gateway fees directly to your buyers so you keep more of your revenue!

To enable this, go to Business Portal → Money→ Fees and toggle “Pass on fees to members” ON.

When enabled, members will see the gateway fee added at checkout, while you receive the full product price.

You can find fee breakdowns inside your dashboard:

Nas.io Business Portal → Money → Transactions

Here you’ll see:

You can also download reports for accounting.

Transaction fees help ensure your payments are processed securely and reliably.

Nas.io works with trusted third-party payment processors to safely transfer funds from your customer to you. These fees cover the essential costs involved in:

Nas.io reinvests these fees to keep your business tools fast, stable, and secure as you grow.

Your subscription plan directly affects how much you keep from every sale.

Lower fees apply to all new paid transactions after you upgrade. You can track your earnings anytime in Business Portal → Money → Transactions.

Choose the plan that best matches your sales volume and growth stage.

A: Transaction fees depend on your subscription plan and market.

A separate payment gateway fee also applies and varies by market and currency.

A: Your fees are determined by your business account’s country and base currency — not your customer’s location.

👉 Rule of thumb: Your business location determines your platform fees.

For example:
If your business is set up under Global / International, Global fees apply — even if you sell to customers in the US or Asia.

Note: In some cases, additional cross-border processing fees may apply depending on the customer’s card issuer.

A: No. New fees only apply to transactions made after your upgrade.
Sales made under your previous plan keep their original fee structure.

A: “Passing on fees” adds the payment gateway fee to the customer’s total at checkout. This allows you to receive the full listed price of your product.

A: It ensures you receive exactly what you charge.

For example:
If you price a membership at $50, passing on fees means you receive the full $50 — instead of having processing fees deducted from your payout.

A: No. Fees only apply to paid transactions.

A: Yes. You can enable “Pass on fees to members” in your Business Portal so customers cover the gateway fee.

A: Yes. You can enable or disable “Pass on fees to members” anytime from:

Money → Fees

Changes apply only to future transactions and will not affect past payments.

If you need hands-on help for your business, you can work directly with a vetted Nas.io Expert. Nas.io Experts are experienced professionals reviewed by the Nas.io team who can help with setup, strategy, and specific business needs.

Explore available experts here:
👉 https://nas.io/expert

If you have questions or need help, you can: