Effective Date: May 1, 2025
Welcome to Nas.io Pro!
By subscribing to the Nas.io Pro Plan (“Pro Plan”, “Subscription”), you agree to the following Terms and Conditions. Please read them carefully.
1. Overview
Nas.io Pro is a subscription-based service designed to help creators grow their communities faster with premium features, personalized support, and exclusive resources.
By subscribing to Nas.io Pro, you access:
50GB additional storage
A verified badge (subject to review and approval)
Pro Support: Priority access to our expert team for personalized assistance
Custom monetization strategies
Early access to new Nas.io features
Access to the private Nas.io Pro Community with workshops, AMAs, challenges, and more
Subscriptions are available on a monthly or annual basis, with a promotional first-month/year trial available for eligible users.
2. Subscriptions and Billing
2.1 Free Trial
New subscribers may be eligible for a promotional trial for the first month of Nas.io Pro.
Eligibility is determined by Nas.io at its sole discretion and may vary by user.
The trial amount is non-refundable.
After your trial period ends, you will automatically be charged the full monthly amount unless you cancel before the trial period ends.
2.2 Subscription Plans
Nas.io Pro offers the following subscription options:
Monthly Plan: Standard monthly rate (or local currency equivalent)
Annual Plan: Charged once per year at the current annual rate.
All subscriptions automatically renew at the end of their billing cycle unless canceled prior to renewal.
By subscribing, you authorize Nas.io to charge your designated payment method automatically for all applicable fees, taxes, and renewal charges.
2.3 Subscription Billing Date
Your billing date is the date you subscribe.
Future charges occur on the same day of the month (monthly plan) or same calendar day (annual plan).
3. Cancellation and Refund Policy
3.1 Cancellation
You may cancel your Nas.io Pro subscription at any time via your Nas.io account settings.
If you cancel, your subscription remains active until the end of the current billing period.
You will not be billed for future billing cycles after cancellation.
To cancel:
Navigate to Settings → Nas.io Pro → Click the three dots → Cancel Subscription.
3.2 Refund Policy
Refunds will not be issued for any partial or completed billing periods, including:
Promotional trial
Monthly subscriptions
Annual subscriptions
Fraud or breach of Nas.io policies is confirmed by Nas.io.
If you cancel your subscription, no refunds or prorated credits will be provided for any unused portion of the Subscription Term. Cancellation simply prevents the next billing cycle.
Refunds will only be issued if:
A refund request is made within a specified period (3 days) after the first regular subscription payment and is approved by Nas.io.
Refund requests:
Refunds must be requested through the in-app chat or emailed to help@nas.io with the subject: “Refund Request for Nas.io Pro Subscription.”
Refund requests may take 3–5 business days to process.
4. Account and Community Verification
All Nas.io Pro communities must adhere to Nas.io Community Guidelines.
Nas.io reserves the right to revoke Pro benefits, suspend accounts, or deny verification if your community:
Violates Nas.io policies
Is found fraudulent
Promotes harm, misinformation, or violates applicable laws
Subscription fees will not be refunded in such cases.
5. Changes to the Subscription Terms
Nas.io reserves the right to modify the Pro Plan, its benefits, fees, and these Terms at any time.
Significant changes will be communicated via email or through your Nas.io account dashboard with reasonable notice.
Continued use of Nas.io Pro after changes means you agree to the updated Terms and Conditions.
📌 Important Reminder
After your promotional trial ends, you will be charged with the regular Pro rates automatically unless you cancel before the trial period ends.