Welcome to Nas.io Platinum Plan!
By subscribing to the Nas.io Platinum Plan (“Platinum Plan”, “Subscription”), you agree to the following Terms and Conditions. Please read them carefully.
1. Overview
Nas.io Platinum is a subscription-based service designed to help creators grow their communities faster with premium features, personalized support, and exclusive resources.
By subscribing to Nas.io Platinum Plan, you get:
Lower transaction fees compare to Pro and Free plan
100GB of storage
Eligibility for referral rewards
Seamless plan management
Exclusive pricing tiers by region
Subscriptions are available on a monthly or annual basis.
2. Subscriptions and Billing
2.1 Subscription
Nas.io Platinum offers the following subscription options:
Types of Subscription Plan:
Monthly Plan: Billed monthly.
Annual Plan: Billed annually at the standard rate.
Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless canceled.
Types of Subscription Tier:
Free
Pro
Platinum
You have the option to upgrade or downgrade tier between the available subscription tiers above
By subscribing, you authorize Nas.io to charge your designated payment method automatically for all applicable fees, taxes, and renewal charges.
2.2 Upgrades & Downgrades
🟢 Upgrading to Platinum
Takes immediate effect
A prorated credit is applied for your unused time
A new billing cycle begins from the upgrade date
🔴 Downgrading to Pro
Takes effect after your current billing cycle ends
No immediate changes to features or fees
⏳ You can’t change plans again until the current change has taken effect.
2.3 Subscription Billing Date
Your billing date is the date you subscribe.
You can view your next billing date by navigating to Settings > Plans & Billing tab
Future charges will occur on the same date each month (for monthly subscriptions) or the same calendar day each year (for annual subscriptions).
3. Cancellation and Refund Policy
3.1 Cancellation
You may cancel your Nas.io Platinum subscription at any time via your Nas.io portal settings.
If you cancel, your subscription remains active until the end of the current billing period.
You will not be billed for future billing cycles after cancellation.
To cancel:
Navigate to Settings → Plan & Billing tab → Click the three dots → Cancel Subscription.
3.2 Refund Policy
Refunds will not be issued for any partial or completed billing periods, including:
Promotional trial
Monthly subscriptions
Annual subscriptions
Fraud or breach of Nas.io policies, as confirmed by Nas.io.
However, if you request a refund within 48 hours of being charged at regular rates for the first time (after the trial period only), you may appeal for a refund. Please contact support at help@nas.io with the subject line "Nas.io Platinum Refund Appeal Request" within this window.
If you cancel your subscription, no refunds or prorated credits will be provided for any unused portion of the Subscription Term. Cancellation simply prevents the next billing cycle.
4. Account and Community Verification
All Nas.io Platinum plan communities must adhere to Nas.io Community Guidelines.
Nas.io reserves the right to revoke Platinum benefits, suspend accounts, or deny verification if your community:
Violates Nas.io policies
Is found fraudulent
Promotes harm, misinformation, or violates applicable laws
Subscription fees will not be refunded in such cases.
5. Changes to the Subscription Terms
Nas.io reserves the right to modify the Platinum Plan, its benefits, fees, and these Terms at any time.
Significant changes will be communicated via email or through your Nas.io account dashboard with reasonable notice.
Continued use of Nas.io Platinum plan after changes means you agree to the updated Terms and Conditions.
📌 Important Reminder
After your promotional trial ends, you will be charged with the regular Platinum rates automatically unless you cancel before the trial period ends.