To set up your payout, go to the Nas.io Portal → Money Tab → Payout Tab. Scroll down slightly to find the Payout Method section.
Please note: Only the community owner (creator) can access and set up payout details. If you're the owner but want an admin to manage the payout setup, contact us at help@nas.io, and we will help you. For security reasons, we strongly recommend the owner complete this step personally.
Nas.io partners with Stripe to offer secure and efficient payouts. You'll see a "Connect" button in the payout method section.
Click it to be redirected to Stripe's secure onboarding page.
Follow the steps to enter your personal and bank information.
Make sure to complete all required fields. Stripe complies with PDPA regulations to protect your personal data. Always keep an eye on your payout status—if Stripe needs more information, you’ll see an “Action Required” banner. Click it to update your details on Stripe.
⚠️ Important: Nas.io processes payouts at the beginning of each month. Once processing starts, payouts are typically received within 7 business days.
Ensure your Stripe Connect account is fully set up and verified before the 1st of the month, or you may miss that month's payout cycle.
You are only using Stripe to provide your bank details. No need to manually withdraw—the funds will be automatically deposited into your linked bank account.
Special Cases: Brazil, Andorra, San Marino, and India
If you're from Brazil, Andorra, San Marino, or India, Stripe Connect is currently not supported in your region. Please choose Manual Bank Transfer and enter your bank details directly. We will process the payout manually.
For any discrepancies in your payout, please email finance@nas.io and/or your account manager.
FAQs
Stripe Connect isn't available in my region. How can I add my bank account details?
Stripe Connect isn't available in my region. How can I add my bank account details?
If you're in Brazil, Andorra, San Marino, or India, Stripe Connect isn’t available. To add your bank details manually, follow these steps:
Go to your nas.io dashboard.
Click on the Money tab
Select Payout
In Payment Method field, click on the "Add Details" button to enter your bank information.
If your country is not available in the Stripe Connect dropdown, and there’s no option to select Manual Bank Transfer in your payout tab, please contact finance@nas.io. Our finance team will assist you with the next steps.