In this article:
🔥 Quick Summary!
If you want to leave a business community or stop your paid membership, you can cancel in just a few clicks and you keep access until the end of your billing period.
You can cancel free or paid subscriptions. Your billing or plan subscription remains unaffected unless you also cancel that separately.
🌀 NOTE: If you are looking to cancel your Nas.io Pro or Platinum subscription, refer to this link instead.
📺 Here's a detailed walkthrough from our team.
⭐ What Does “Canceling Membership” Mean?
Cancelling membership unsubscribes you from one business community. It doesn’t affect other business communities you belong to or your Nas.io Pro/Platinum subscription (if you have one).
If you were on a paid membership, you won’t be charged again once the current billing cycle ends but you’ll still enjoy access until then.
If you’re subscribed to a free community, cancellation simply removes you immediately.
🛠️ How to Unsubscribe (Paid or Free Community)
Log in to your Nas.io Member Portal.
Click your profile icon (top-right).
Go to My Memberships.
Find the business community you want to leave.
Click the ⋮ (three dots) menu → Cancel membership.
⏳ What Happens After Cancellation?
Paid membership - You keep benefits until the end of the billing period. No new charges afterwards.
Free membership - You lose access immediately. Your membership record will be updated; you can rejoin if allowed by the business community.
📝 In Summary
Canceling a business community membership on Nas.io removes you from that specific business community and subscription.
If you decide to return to a business community later, you may need to rejoin or repurchase access, depending on its rules.
And if the cancel button doesn’t appear or something looks incorrect, take a quick screenshot and contact help@nas.io so our team can assist you right away.
❓ Frequently Asked Questions (FAQ)
Q: Will I get a refund if I cancel mid-billing cycle?
A: No. You retain access until the cycle ends, Nas.io doesn’t issue prorated refunds.
Q: If I cancel, can I rejoin the same business community later?
A: Yes, depending on the business community’s rules, you can re-join or resubscribe.
Q: Does cancelling membership also cancel my Nas.io subscription plan?
A: No, you must cancel your plan separately in Settings → Plan & Billing.
Q: I don’t see the “Cancel membership” option. What should I do?
A: Contact support via help@nas.io and include a screenshot. We’ll help you investigate.
Q: Can I cancel from the mobile app as well?
A: Yes, open the Member Portal in your browser, go to My Memberships, and follow the same steps above.
Q: How do I cancel my Nas.io Pro / Platinum subscription?
A: You can find full details how to do this here.
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or whatsapp
Email us at help@nas.io