WhatsApp is one of the most popular chat apps and a favorite platform to host communities.

We're happy to announce that Nas.io now integrates with WhatApp so that your new or existing community can use WhatsApp as a chat platform to host your community, all while using Nas.io features as an overlay.

This tutorial will explain Nas.io’s integration with WhatsApp, and how you can integrate it with your new or existing community on WhatsApp.

Just sign up to Nas.io to connect your new or existing WhatsApp group. We recommend using WhatsApp if your community has under 1000 members. Larger communities should consider using Discord instead.

Note: A WhatsApp group can be 1024 people, and a WhatsApp Community Announcement group can be 5000 members.

Benefits

So let’s break down how this feature works.

1. Start the process to create your new nas.io community and go to Settings > Chats

2. Add your phone number.

3. Go to your WhatsApp (or https://web.whatsapp.com/) and Copy the invite link of the group.

4. Paste the invite link of the selected WhatsApp group in the input field

When you’re done, hit Connect.

Once connected, the community status will be marked as Connected in your community portal.

And that’s it!

Your community on WhatsApp is now live. Members will now be able to join your WhatsApp group from nas.io

I have connected Discord/Telegram or another platform to my community, can I switch to WhatsApp?

We do not recommend switching platforms as it might cause issues with engagement analytic data, particularly when your community already has members.

If you really want to switch chat platforms, do reach out to your account manager or email hello@nas.io so our team can help you make the change.

Can I link multiple chat groups with one community?

At the moment, each community can only be linked to 1 chat group.

Where do I go if I encounter a problem with WhatsApp integration?

Please reach out to your account manager, or email hello@nas.io so our team can provide you with technical support.