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🖇️ Connecting Your Slack Workspace

Updated over a week ago

In this article

🔥 Quick Summary

The Slack connection acts as your community's Automated Receptionist.

  • Nas.io is the front desk (where people sign up and pay).

  • Slack is the office (where the work and collaboration happen).

  • The Connection is the receptionist who automatically hands them a keycard.

It automates the Invitation Process. Instead of manually inviting members one by one, Nas.io triggers an official email invite immediately after they sign up.

✅ What it DOES

Think of this automation as a greeter at the door.

  • Opens the Door: When a new member joins your Nas.io community, the receptionist immediately sends an invite link to their email.

  • Saves You Time: It eliminates the need for you to copy-paste email addresses into Slack's "Invite People" menu every single time.

  • Syncs Entry: It ensures that every paying customer gets a prompt invitation to your workspace.

❌ What It Does NOT Do

Important: This receptionist handles entry only, not security or management.

  • Does NOT Manage Channels: It invites the user to the general Workspace. It does not automatically add them to specific private channels (like #vip-lounge). You must set up your default channels inside Slack.

  • Does NOT Auto-Remove: If a member cancels their subscription, the receptionist does not take their keycard away. You must manually deactivate their account in Slack to revoke access.

  • Does NOT Moderate: It does not post messages or moderate chat. It simply gets the user through the front door.

⚠️ Note on Automation: Please be aware that the lack of member management feature is due to API restrictions imposed by Facebook, not a limitation of Nas.io. Most social platforms restrict third-party tools from removing members to protect user privacy.

⚙️ How to Connect

Prerequisite: You must be an Admin or Owner of the Slack Workspace.

  1. Go to Settings: Log in to your Nas.io Portal and go to Settings → Chat.

  2. Select Slack: Click Connect Slack.

  3. Authorize: You will be redirected to Slack. Log in and allow Nas.io to access your workspace.

  4. Confirm: Once authorized, the receptionist is on duty!

Here are a few other messaging connections that you can explore:

📝 In Summary

Before you connect, remember these three rules of the Receptionist:

  1. It Handles Entry: It automatically emails an invite link to new members.

  2. Removal is Manual: If someone leaves your community, you must manually deactivate them in Slack.

  3. Workspace-Wide: It invites users to the Workspace, not specific private channels.

❓ Frequently Asked Questions (FAQs)

  1. Q: Does this work with free Slack workspaces?
    A: Yes. You can connect Nas.io to both Free and Paid Slack plans.

  2. Q: Can I connect to specific channels only?
    A: No. The connection invites the user to the entire Workspace. Use Slack's internal settings to control which channels new members see by default.

  3. Q: What happens if the user already has a Slack account? A: If their email matches an existing account in your workspace, nothing changes. If they are new, they get an invite to join.

  4. Q: Do I need to manually invite people anymore? A: No! As long as they join via Nas.io, the invites go out automatically. You only need to manually invite people who didn't come through your Nas.io page.

💬 Contact Support

If you have questions or need help, you can:

  • Use the chat widget inside the platform (bottom right corner) or whatsapp

  • Email us at help@nas.io

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